1. Gain attention: Present a story, problem, or a new situation that will grab the learners' attention. This can be thought of as a interest device or teaser, such as the short segment often shown in a TV program right before the opening credits that keeps you watching the program. The ideal is to grab the learners' attention so that they will become involved in the learning process. You can use such interest devices as:
- Storytelling
- Demonstrations
- Presenting a problem to be solved
- Identifying why it is important to them
The reason this works is that workers often perform what their managers stress, and tend to ignore what their managers ignore.
2. Provide a Learning Objective: This allows the learners to organize their thoughts on what they will learn and perform. There is an old saying among presentation professionals to tell them what you're going to tell them, tell them, and finally tell them what you told them. This works by helping to cue the learner on the goals of the instruction and how they will be able to use their new skills in the workplace.
The problem that some instructors run into is telling the learners the formal Learning Objectives word for word, rather than breaking it down into a less formalized statement. Learning Objectives are normally designed for the instructional designers and trainers, rather than the learners, thus they must be transformed into a more causal language.
Marzano (1998, p.94) reported an effect size of 0.97 (which indicates that achievement can be raised by 34 percentile points) when goal specification is used. When students have some control over the learning outcomes, there is an effect size of 1.21 (39 percentile points).
3. Stimulate recall of prior knowledge: This allows the learners to use two important learning processes:
- Retrieval Practice: Retrieval enhances learning by retrieval-specific mechanisms rather than by elaborative study processes and is an effective tool to promote conceptual learning (Butler, 2010; Karpicke, Janell, 2011) .
- Scaffolding is building upon the learners' previous knowledge and skills.
Taking practice tests allows learners to retrieve and
reconstruct their knowledge. Remembering information we are organizing
allows us to create patterns, cues, and connections that our brains can
recognize.
Scaffolding is the support that a skilled performer
gives her apprentices in carrying out a task (Collins, Brown, Holum,
1991). It is accomplished by building upon the student's prior learning.
The basic steps of scaffolding include:- Start by building on what the learners already know
- Add more details and information over a period of time
- Allowing the learners to perform on their own
- Afterwards, the fading process begins by slowly removing the support in order to give the learners more responsibility.
One of the most effective of these techniques is semantic mapping or concept mapping. With this technique, the learner represents the key ideas in a lesson by drawing nodes (circles) with spokes depicting key details emanating from the node. Having the learners draw a semantic map produces an effect size of 1.48 (n=1), indicating a percentile gain of 43 points (Toms-Bronowski, 1982).
4. Present the material: Sequence and chunk the information to avoid cognitive overload. Blend the information to aid in information recall. This is directly related to Skinner's sequenced learning events by allowing the learners to receive feedback on individualized tasks, thereby correcting isolated problems rather than having little idea of where the root of the learning challenge lies. Bloom's Taxonomy and Learning Strategies can be used to help sequence the lesson by helping you chunk them into levels of difficulty.
5. Provide guidance for learning: Provide coaching on how to learn the skill. The rate of learning increases because learners are less likely to lose time and become frustrated by practicing the wrong way or using poorly understood concepts. Coaching the learners to learn-to-learn also has the benefit of helping them to gain metacognitive skills that will aid them with future performance initiatives.
6. Elicit performance: Practice by letting the learner do something with the newly acquired behavior, skills, or knowledge.
In addition, demonstrate as required (modeling). Albert Bandura (1997) noted that observational learning may or may not involve imitation. For example if you see someone driving in front of you hit a pothole, and then you swerve to miss it, you learned from observational learning, not imitation (if you learned from imitation then you would also hit the pothole). What you learned was the information you processed cognitively and then acted upon. Observational learning is much more complex than simple imitation. Bandura's theory is often referred to as social learning theory as it emphasizes the role of vicarious experience (observation) of people affecting people (models). Modeling has several affects on learners:
- Acquisition - New responses are learned by observing the model.
- Inhibition - A response that otherwise may be made is changed when the observer sees a model being punished.
- Disinhibition - A reduction in fear by observing a model's behavior go unpunished in a feared activity.
- Facilitation - A model elicits from an observer a response that has already been learned.
- Creativity - Observing several models performing and then adapting a combination of characteristics or styles.
8. Assess performance: Evaluate the learners to determine if the lesson has been learned and provide general progress information.
9. Enhance retention and transfer: Inform the learners about similar problem situations, provide additional practice (see over-learning below), put the learners in a learning transfer situation, and review the lesson.
